General inquiries

Let's get you to the right place.

Have a general question or an idea to share? Get in touch below. For car details, open the Turo listing. For a booked trip, use your trip page or Turo messaging.

Let's talk.

Website feedback, partnerships, press, or another general question. Tell us what's on your mind.

Prefer to email us?

[email protected]

Questions about a car or trip? Find the right Turo contact below.

Cars and trips

Keep booking details on Turo.

  • Before booking: open the specific car on Turo to check dates, the checkout breakdown, eligibility, mileage, delivery choices, and current terms.
  • After booking: submit changes and extensions through your Turo trip page. Use Turo messaging for pickup instructions and questions, and follow Turo's process for reimbursement requests.
  • During a trip: use the support and safety options Turo provides in your reservation.